Leadership Montréal = Leadership Montréal, 1 décembre 2001, Anglais

Institut du comroew» * Bectronk: % à&~\ rnh-mmm I .*N> S ^sso^ ;ïg%-1 k ?/jcSS*** AD R H • - December 2001 January 2002 Volume 4 Number 9 hambre'de commerce u Montréal métropolitai Montreal H iiwiiiiùiwiiiiwiiiiiiiiffiÿy Dossier What's new in the* environm Profile Pierre-Marc Johns to reconcile trade sustainable develi From the editor's desk page 3 pages 7, 13, 15, 17 Partners 10 ]40m Agenda paae 17 PRO JE Cl 2 Leadership Montréal - December 2001/January 2002 Representation of women on corporate and institutional BOARDS OF DIRECTORS: An ASSET • A STRENGTH • A NECESSITY EQUALITY 2005.ON YOUR MARK! GET SET.GO! By Nicole Ranger, director of the Equality 2005 project .4%.,' jm To help promote v'Jk, the presence of H ^ women on boards Jr I of directors, the '¦'J | Board of Trade of Metropolitan I Montreal has lau- I 'ww—.awlM nched the Equality 2005 project with the financial support of the Secrétariat à la condition féminine du Québec, Health Canada and Status of Women Canada.Today, I am pleased to announce that Fonds Jeunesse Québec will provide the funding required to offer a full-time position to a young administrative assistant entering the work force for the first time.The Equality 2005 project is working in association with Forum Jeunesse de /T/e de Montréal, the Jeune Chambre de commerce de Montréal and the Conseil régional de développement de /T/e de Montréal and its committee, Femmes et développement régional.Facing the feared SHORTAGE OF DIRECTORS It seems that the feared shortage of human resources expected within the next ten years will not affect only public service, but also high levels of economic activity.Indeed, during an interview last June with Gérard Bérubé of the daily Le Devoir, Guylaine Saucier, announced that "one third of the members of the boards of directors of publicly traded companies will retire in three years.Added to that is the intent of the Ontario Securities Commission to require that investment funds have a board of directors.Directors will be in short supply."1 While the situation is critical, the time is also ripe to dramatically increase the number of women on corporate and institutional boards.In the new economy, the contribution of women is Integrated and sustainable management ofwater Environmental management of agricultural activities Climate change soil protection and rehabilitation sound waste ^ management Conservation of biological diversity CHALLENGES THAT BRING US CLOSER TOGETHER, RESPONSIBILITIES THAT NEED T0 BE shared r ••• •**» ' .w*.- ."" 0 ' *4* t ~~~ % • • • - 4, i Envir well documented, particularly when you consider that over 60% of university graduates are women, that one third of entrepreneurs are also women and that the latter make up 24% of the membership of the Board of Trade of Metropolitan Montreal.To leverage the current situation, we need new ways of recruiting members for boards of directors and old attitudes have to be changed so that expertise and skills can be taken into consideration and the imbalance between the representation of men and women can be corrected.DO YOU HAVE WHAT IT TAKES?Since the start of the Equality 2005 project, I conducted some 40 interviews with many women and directors of major corporations, to identify the skills required to sit on boards of directors.The following is a list of the prerequisites, qualities and skills mentioned (in no particular order): Prerequisites: • a solid network to enhance your visibility • recognized expertise • varied experience • vision of a business person and a director • self-confidence • able to set your ego aside • good judgment Qualities: • availability • curiosity • honesty • flexibility • diplomacy • discretion.• creativity • open mindedness • sense of fairness Skills: • reading quickly and efficiently • ability for analysis and synthesis • ability to think quickly • ability to express yourself clearly • knowing when to speak I would like to thank all the individuals who agreed to meet with me as well as the members of the board of directors of the Board of Trade for their useful recommendations.Honouring women and companies The Board of Trade would like to congratulate: Isabelle Adjahi, director, Investor relations at Axcan Pharma inc., elected president of the Canadian Investor Relations Institute (CIRI), Quebec region, for 2001-2002.CIRI is a non-profit professional organization of executives responsible for communications between public corporations, investors and financial communities.Its mandate is to meet the training and professional needs of some 750 members across Canada.CIRI offers services including member surveys, advice and models regarding disclosure policies, a reference library, a Web site, advice on regulatory issues with a direct impact on investor relations, as well as a vast range of education seminars, an annual conference and an executive program at the Richard Ivey School of Business.page 6 ?1 « Pénurie appréhendée d'administrateurs » Le Devoir, June 14, 2001, p.B-1.and B-4.[ SOUND PREMISES + STRATEGIC THINKING + BETTER BUY-IN ] THE RIGHT DECISIONS ON-LINE newsletter (514)990 2105 VLES& ASSOCIATES stamssmm les.ca WWW.SPECIALIZING SOCIAL AND ENVIRONMENTAL ISSUES FROM THE 3 EDITOR'S D ESI Leadership Montréal December 2001/January 2002 THE BOARD OF TRADE'S VOICE IS HEARD November was "budget" month in Montreal, and the Board of Trade took advantage of Ms.Marois's appearance at our forum to let her know that the emergency measures she had planned were insufficient for Montreal businesses.The province's second provincial budget of the year, tabled on November 1, was meant to be a budget revision allowing for the implementation of emergency measures countering the devastating effects of September 11 on Quebec's economy.Because of its industrial structure, the metropolitan area was particularly hard hit by these events and, we believed, required specific, immediate measures promoting its economic recovery.The Board of Trade therefore advised the minister that the measures she announced should have included more measures enhancing the competitive edge of Montreal companies, particularly in terms of exports and taxation.Our message did not fall on deaf ears, it seems, because at the November 8 business lunch, Ms.Marois announced that she would immediately begin to investigate ways to stimulate Quebec exports, 70 percent of which originate in Greater Montreal.Concerned with the economic impact of Greater Montreal on the rest of the world, the Board of Trade plans to monitor this issue closely.On November 19, Monique Lefebvre's turn.Ms.Lefebvre, chair of the Montreal Transition Committee, presented the year-one budget for the new City of Montreal.Although the highlights of this budget had already been revealed to us at the New Perspectives breakfast meeting a few days earlier, the details are still too sketchy for us to be able to comment on them now.To be continued.In this issue The environmental question is huge - far too complex to be covered in just two pages - but our journalist Rémi Thibault has made a good start.He interviewed André Boisclair, minister of Environment and newly appointed minister responsible for Water, on the Quebec government's policy on water treatment and infrastructure programs, among other things.As a follow-up to this month's Dossier on the environment, the logical next step was to present an international vision of the question.Joëlle Ganguillet met with Pierre-Marc Johnson - lawyer, physician, minister, and premier of Quebec - to name only a few! Mr.Johnson is a man fascinated by environmental questions and the possibilities of sustainable development through international cooperation, not to mention a negotiator at the United Nations.Our journalist managed to catch up with him before getting on his next plane! You'll also find our regular contributors.Info entrepreneurs presents its user-friendly and easily accessible on-line tools for planning the startup of a small business.The Electronic Commerce Institute discusses the training of human resources in information technologies and presents a fourth article in its series on creating a Web site.After exploring various other aspects of this endeavour, it now explores the question of advertising and promoting your Web site -an interesting follow-up for anyone considering the creation of a company site.Montréal TechnoVision reminds us that despite major cutbacks in the dot.com sector and ongoing turmoil in the industry, efforts must be focused on staying the course.Growth is weaker than expected, but it will remain steady.The strength and the mission of Montréal International is to attract foreign investment to Montreal.The organization returns to our pages this year with a new tear-out booklet.This time, it examines the arrival of Monde Club Med World in Montreal, recently installed in the former Loews Theatre, and the way ties were forged between Club Med, France, and the consultants at Montréal International.The Equality 2005 column, appearing here for the fourth time, has generated a lot of interest.This month, Nicole Ranger discusses the scarcity of board members expected to develop in the next ten years as a result of the overall shortage of human resources.This situation bodes well for the increased presence of women on corporate and institutional boards of directors.She also introduces a few women who have made their mark on the world and announces a workshop on mastering communication techniques.Hot off the presses! This month, the World Trade Centre Montréal has contributed a tear-out booklet on "Exports and the environment." Here, the questions of development, the "globalization" of environmental awareness, and the resulting business prospects for our savvy SMBs and public sector are discussed.Happy reading! Our board of directors, management, and staff wish all friends and members of the Board of Trade a joyful holiday season.We hope you will take full advantage of those special moments to savour what matters most in your life.¦ Published by Greater Montreal Leadership Network LEADERSHIP Montréal 5 Place Ville Marie Plaza Level, Suite 12500 Montreal (Quebec) H3B 4Y2 Tel.: (514) 871-4000 Fax: (514) 871-1255 Web site: www.btmm.qc.ca E-mail: info@ccmm.qc.ca President Guy Fréchette Editor-in-chief and Managing editor Madeleine Murdock Collaborators Linda Bergeron Charles Bourgeois Joëlle Ganguillet Françoise Mommens Nicole Ranger Rémi Thibault Production and advertising assistant Sylvie Paquette Advertising Johanne Gagné Réginald Godin Design and production Talengo Design inc.Printer Imprimeries Transcontinental inc./ Division Transmag Subscription fee $25 (9 issues) + taxes Front page photograph: Mario Beauregard ISSN 1480-4638 Legal deposit National Library of Québec National Library of Canada .?5» % 4 ’ For everyone who believes in environmental integrity Environmental responsibility is at the top of today's business agenda.The BDC Consulting Group can work with you to meet ISO 14000 standards - helping you reduce the negative environmental impact of your operations, while lowering your costs and building a positive image both here and abroad.BDC also offers a full range of financial products to support your growth strategies and help you compete successfully in all markets.For innovative financing and results-driven consulting, contact us today! X.BDG M Business Development Bank of Canada Canada 1 888 INFO BDC / WWW.bdc.ca In Business For Small Business D OSSIER 4 WHAT'S NEW IN THE ENVIRONMENT?By Rémi Thibault A MULTI-FACETED INDUSTRY According to the Comité sectoriel de la main-d'oeuvre de l'environnement, the environment sector comprises over 700 goods and services companies operating primarily in environmental protection, an area that calls for frequent interventions, and by a qualified workforce.According to the Canadian Council for Human Resources in the Environment Industry (CCHREI, 1999), 55% of environmental experts have a university education and 45% hold a professional or college diploma.Technicians, instructors, engineers, geologists, toxicologists, foresters, managers and operators all work to harmonize the development of our society and our living environment.The industry includes the field of professional services (SNC-Lavalin, Dessau Soprin, Tecsult, etc.), operational services (Matrec, Onyx, etc.) and specialized equipment (John Meunier, Farr, etc.).For the other industries, the emergence of more restrictive legislation has resulted in the hiring of specialized personnel.With respect to public administration, specialists work in such fields as water purification and residual Environment industry 44% Other industries 23% Public administration 24% Non-governmental organizations/associations 5% Education 3% Health 1% Source: CCHREI, 1999 waste management.DRINKING WATER: NEW INVESTMENTS IN INFRASTRUCTURES?"A municipal responsibility," states the minister of State for the Environment and Water, André Boisclair, who acknowledges that the new drinking-water regulation affects small municipalities more than Montreal.Cabinet shuffle Among the four major sectors in the environment industry—water, air, residual material and contaminated soil— water has its own place.First, because of its fundamental role in public health, but also because of its strategic value.At the time of writing, the responsibility of the Minister of the Environment has been broadened to include developing and setting up a policy on water management as well as the coordination of the departments and agencies involved.This interview took place before the mini cabinet shuffle.Water use is already a topic of heated public debate.With less than 0.001% of the world's population, Quebecers enjoy 3% of the planet's fresh water reserves.In 2000, water was the subject of a BAPE report entitled L'eau, ressource à protéger, à partager et à mettre en valeur.Indeed, it is in the area of municipal waste-water treatment that the Quebec environment industry blossomed in the 1980s with its successful Programme André Boisclair, Minister of State for the Environment a s sainissement des eaux du Québec (PAEQ).After 22 years of hard work and $7 billion later, all Quebec urban centres are connected to one of the province's 880 municipal sewer systems, which are in turn connected to 560 treatment plants that treat a volume of waste water equivalent to twice the size of the Olympic Stadium.each day.At the start of the program, less than 2% of the population served by a sewer was connected to a treatment plant.Today, 98% of municipal water is treated with Wastewater, waste management, used tires, greenhouse gases: major challenges for the pollution control industry and public administrations the result that in 20 years, Quebec suppliers have acquired vast expertise in this area.The Montreal network Still, according to studies, water loss in the Montreal network (former city) can reach up to 40-50% of production.The BAPE report shows that between 1980 and 1997, $1.4 billion was invested in the treatment plant and interceptor networks.At 2,500,000 cubic metres per day, the pumping capacity of the treatment plant is the highest in North America (an Olympic Stadium).We treat an incredible amount of water.But in what condition is the network?No one really knows.Interventions are carried out on an adhoc basis (see further on)."There is a well-known basic issue regarding waste water known as overflow," explains Mr.Boisclair, minister of State for the Environment."About 10 times a year, untreated water ends up in the river.A lot of money has to be invested in this regard, and we are still at the planning stage." As for quality, the minister of the Environment believes that Montreal's treated water (sand, ozone, chlorine) is of "very good quality," but the treatment process must be improved to comply with the regulation that has been in force since June 2001.The water intake is located 610 metres from shore, upstream from the Lachine Rapids; however, despite everything, it suffers the consequences of lower water levels in the St.Lawrence.There is no shortage of raw water in Montreal, and the cost of water in general is not well known, but the 60,000 analyses per year do not show an impending catastrophe.Will Quebec pick up where the PAEQ and infrastructure programs left off?"The government has elected to add a $350 million budget (in the last budget) to the infrastructure program.which will help improve drinking water facilities," explains Mr.Boisclair."We also have to spend heavily on improving the quality of drinking water.In general, in Quebec, over $650 million have been released by our new Drinking Water Regulation.What this shows is that the Quebec government has equipped itself with solid tools to improve its water networks "at the end of the road."" However, the Minister did concede that "the bulk of the work has been done in Montreal" and that the new drinking water regulation is aimed primarily at smaller municipalities.In terms of water quality, only a few "adjustments" are required in the city (removal of viruses and Cryptosporidium and Giardia pathogens).The municipal water purification program ($500 million in 1997), Infra-Québec ($875 million in 1999) and the tripartite Canada-Quebec Infrastructure program were aimed at Quebec as a whole.In Montreal, have we in fact reached the end of the road?Upgrading 2,700 km of water supply and sewer systems could swallow up several billions of dollars over decades.Who is responsible for water?"There is a basic principle: water is a front-line service that must be offered and managed by municipalities.Indeed, it is around these infrastructures that municipalities are organized.Now, do we need a better water policy?Without a doubt.I will table a water policy in which the issue of charges will be discussed," explained Mr.Boisclair."The whole question of infrastructure financing and capital expenditures is a major issue for the municipal adminis- 5 Notwithstanding the departure of the Expos, the ball will continue to roll for quite some time with respect to Montreal's water infrastructures.Currently, the issue is in the Transition Committee's ballpark, which is proposing a water tax of $75 per household in the new City's first budget.If it were that simple, it would already be resolved.Exhaustive studies?No exhaustive field study on the state of Montreal's water network has provided an overall picture of the situation.Experts from the Ministry of Municipal Affairs (MAM) use statistical surveys (pressure) or event studies (breakdowns) to help in its decisionmaking process.More often than not, repairs are made only when there is a breakdown.Beyond the scattered jurisdictions, people in the water sector are looking for action: "The entire question of water management must be rethought.Decisions are scattered.There is chronic underfinancing of water services.We need global water management," contends Hubert Demard of RÉSEAU environnement, the industry's professional water association.It is not surprising that burst water mains and recessed sewers damage Montreal's cracked streets during the frost/thaw period."If we wait any longer, it will get worse (read: more expensive).We cannot upgrade the network, we must rebuild entire sections," concludes Hubert Demard.¦ RESIDUAL MATERIALS: THE DEBATE OF THE HOUR IN MONTREAL 'The first matter that I want to put on the table with the new Tremblay administration," says minister Boisclair."Besides land-use planning, the other major question that is emerging in public debate is the question of residual material," explains Mr.Boisclair."It is the first matter that I want to put on the table with the new Tremblay administration." What is the issue?"Residual materials" are consumption waste produced by the 3.4 million people living in the Montreal Metropolitan Community (MMC)—4.9 million tons every year.Some 35% is recovered by recycling and composting, but 65% is sent to six dump sites, two of which are located on MMC territory."According to our calculations, the six dump sites will reach the end of their useful life in 2003-2004," explains Minister Boisclair."We will have a number of major decisions to make for these sites that will want to expand." These are major issues for the part of the environment industry operating in waste management and recycling, as well as for the public administrations concerned.Leadership Montréal - December 2001/January 2002 Recyclable materials % recovered Incinerated or buried waste 36 Tires 100 (85 % recovered / 15% exported) Bottles, aluminium cans 75 Putrescible materials 7 Commercial packaging Negligible Source: Les Affaires/Reçyc-Guébec "Currently, the MMC has the obligation to develop and implement a plan for residual waste management throughout the territory by January 1, 2003," continues the Minister."It will be up to the MMC to plan a course of action, to see how they will find new uses for, and eliminate waste over the next 20 years.I am ready to discuss these issues as quickly as possible with the municipal administration and people from the MMC." ¦ CONTAMINATED SOIL: DEVELOPMENT PROMOTED The soil was contaminated by industrial waste from another era, often by toxic contaminants that are jeopardizing urban development.Montreal has to deal with several vast tracts of heavily-contaminated land.Everyone knows about the refineries in the East, but there are other sites as well.The Angus Shop land, for example, that cost $350 million to clean up.There are others, such as the Technoparc and the area surrounding the Lachine Canal.Quebec has excellent expertise in this field, and the contaminated land can be cleaned.However, the high price can dampen the enthusiasm of developers.Revi-Sols program In 1997 Quebec launched the Revi-Sols program to promote development, earmarking a specific budget for Montreal that has since been increased to $36 million in the form of subsidies for residential, commercial, industrial and park projects.Sixty-four projects were selected in September 2001 to receive a total of $19.4 million, or 54% of the $36-million budget.Minister Boisclair is expected to shortly approve five new projects presented in November 2001, representing subsidies of $11.7 million and bringing the total investment to $95 million.¦ AIR: TRANSPORTATION, THE KEY TO REDUCING GHG EMISSIONS Although the level of greenhouse gases (GHG) in Quebec is half the Canadian average-owing mainly to its energy choices-this does not mean it has not been affected.It also does not mean that we can't do better.GHG emissions are said to be responsible for global warming.The goal of the Kyoto protocol is to reduce emissions to 6% of the 1990 levels.In major cities, the impact on public health has already been documented.Moreover, river (and the Great Lakes) water levels are at their lowest.This situation worries ship owners, nautical activity organizers and marinas.Quebec's two-pronged air legislation focuses on regulating the air quality produced by industry and regulating road transportation and fossil fuel industries.Industries With respect to industry, Minister Boisclair is thinking of extending the regulation under the current jurisdiction of the MUC to the entire MMC territory.Is the government helping companies deal with air-quality-related environmental challenges?$ome programs do so indirectly by improving their processes or energy efficiency.For example, the government gives substantial tax incentives to companies that carry out R & D activities.At the Department of Industry, Trade and Commerce, a program called Impact PME - Soutien a l'innovation et aux pratiques avancées contributes to this efforts.We must also underscore the contribution of major public institutions such as the Centre de recherche industrielle du Québec (CRIQ), the Laboratoire des technologies électrochimiques et des électrotechnologies d'Hydro-Québec (LTEE) and the Laboratoire de recherche en diversification énergétique, which help industries comply with new environmental standards.In terms of energy efficiency, Hydro-Québec and Gaz Métropolitain offer various well-known programs.The pulp and paper industry is an example of successful industrial transformation.Paper mills have succeeded in polluting less even as increasing their energy efficiency.They have diminished their GHG emissions by using waste as fuel (bio-mass, cooking liquor, etc.) and in so doing, have actively participated in the government-sponsored $aint-Laurent Vision 2000 program to reduce industrial waste in the 5t.Lawrence River.Integrated transportation Transportation, however, remains a fundamental issue."One of the major environmental challenges for Metropolitan Montreal in the upcoming years is transportation.It is a major issue because of the increasing number of vehicles that aggravate air pollution," underscores Mr.Boisclair.In Quebec's energy report, petroleum products account for 42%, with transportation leading the way in fuel consumption and carbon dioxide emissions—the root of the greenhouse effect.Electricity was next in line, at 41%.Property owners can therefore expect tightening regulations on emissions (inspections and standards).The extension of Autoroute 30 on the $outh $hore should also contribute to improving Montreal's air quality.Beyond that, minister Boisclair is very favourable to developing mass transit: commuter trains, light-rail transit (monorail project and Park Avenue).This equipment could be integrated into a broader conceptual framework, a subject that clearly appeals to the Minister: land-use planning."Why not a car-free neighbourhood?" he suggests.¦ Recycling: TIRES ARE RUNNING SMOOTHLY The success of environmental programs often hinge on a partnership between the public and private sectors.Launched in 1996, the Programme de gestion intégrée des pneus hors d'usage quickly resulted in an 85% recovery rate, a success that has sparked interest among other Western nations, especially since 15% of the remainder are not left in the environment but exported as used tires.What is the recipe for this success?Financing through a $3 surcharge on a tire purchase, combined with the participation of thousands of retailers.But what do we do with the 25 million tires stored in 500 sites?The newly introduced Programme de vidage de lieux d'entreposage des pneus hors d'usage du Québec (2001 -2008) has made it possible to reach agreements with major cement companies to use them as fuel.The result?The creation of a small specialized industry and hundreds of jobs, plus a solution for disposing of old tires.$ource: Recyc-Québec PRDJECl 6 Leadership Montréal - December 2001/January 2002 i page 2 Nathalie Bourque, partner and director of National Public Relations, a public and government relations consulting firm, who has been named president of the Association of MBAs of Quebec.Created in 1974, this association has a membership of over 1,500 businessmen and -women with graduate degrees in management.Ms.Bourque sits on the board of directors of Services financiers CDP, a subsidiary of Caisse de dépôt et placement, specialized in mutual fund investments.She is also a member of the board of directors of Horizon Sciences and Technologies and of the Quebec Association of Medical Technologies and Devices Manufacturers.Roxanne Longpré has just joined the Réseau HEC team as vice-president and executive director.She is embarking on this new challenge after leaving the position of executive vice-president of the Corporation des concessionaires d'automobiles de Montréal and the Salon international de l’auto de Isabelle Adjahi Nathalie Bourque Montréal, where she acquired 15 years of experience.Réseau HEC seeks to contribute to the socio-professional development of its members by fostering ties between graduates and École des HEC as well as contacts among graduates and by keeping members abreast of new management trends.Ms.Longpré is also a member of the board of directors of the Rogers AT&T Advisory Board and Zoothérapie Québec.Celebration and Snowshoe Event Organized Di Collaborators LES TUQUES DLEUES Thursday, February 28, 2002 Time : 5:00 p.m.Place : Mount-Royal Park Registration deadline : February 21", 2002 For information and registration : (514) 843-8240 ext.239 www.lemo n t royal ,qc .ca/1 esam i s Les Amis de la montagne A/ft ¦êf Bowmter GS CGI Roxanne Longpré Guylaine Saucier Women of merit Guylaine Saucier was honoured by the Réseau des femmes d'affaires du Québec, which awarded her the Prix femmes d'affaires du Québec.A business graduate of HEC and Fellow of the Ordre des comptables agrées du Québec, Ms.Saucier was, at one time, president and chief executive officer of Groupe Gérard Saucier, a company specializing in forestry products, and chair of the board of directors of Société Radio-Canada.She is currently chair of the joint committee on corporate governance and was the first women to be appointed president of the Chambre de Commerce du Québec.Ms.Saucier sits on the boards of numerous major Canadian corporations, including Petro-Canada, Bank of Montreal and Nortel Networks Corporation.TO COME Announcements of women appointed to executive positions or boards of directors: • The first workshop-conferences on communication and leadership (see Workshop-Conferences below) • Organization of networking and training activities • Meeting with corporate leaders for the appointment of candidates to sit on boards of directors • Meeting with the media to promote reflection on the subject and develop partnerships • Launch of the networking centre and promotional tools If you are a woman and would like to register in our candidate bank; if you are a corporate leader interested in adding women to your board of directors; if you have comments or suggestions or would like more information on the Equality 2005 project, contact us: By e-mail: Nicole Ranger, Project manager: nranger@ccmm.qc.ca Karine Bardier, Administrative assistant: kbardier@ccmm.qc.ca By telephone: 871-4000, extension 4402 To consult previous articles by Nicole Ranger online, go to www.ccmm.qc.ca, Newsroom and Leadership Montreal and select the desired issue.¦ Workshops - Conferences Equality 2005 Communication and Leadership ts&lii&WOS From 5:30 to 9 p.m.Université du Québec à Montréal Salle des Boiseries 1455 St-Denis Street, between Ste-Catherine and de Maisonneuve, Judith-Jasmin Building, room J-2805 Speaker: Dr.Danielle Maisonneuve Professor and holder of the public relations chair January 31, 2002: Developing skills in verbal and nonverbal communication February 7, 2002: Power and inter-personal relationships Cost: $40 per workshop-conference A light buffet will be served and a course manual will be provided for an additional $13.43.Information and registration: Telephone: (514) 871-4000, 4402 tfb*.! 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